Rimrock Corporation Announces Major New Release of FIELDBOSS Lift Elevator Contractor Management


Rimrock Corporation, a Microsoft Gold Cloud Solution Partner, announced today the availability of FIELDBOSS Lift version 2.5 – a major release of the next generation of elevator contractor management software.


TORONTO – 1 December 2017 –Rimrock Corporation today unveiled an update for its award-winning elevator contractor management solution built for the Microsoft Cloud and within the Microsoft Dynamics platform. FIELDBOSS Lift 2.5 adds significant amounts of new functionality, features, and performance improvements that continue to drive business process automation and operational insights.

“FIELDBOSS Lift 2.5 incorporates extensive user feedback resulting in the most feature complete elevator service management software available in the world today” said Jonathan Taub, President of Rimrock Corporation. “Early user tests show significant advances of ease of use, increased productivity, stream-lined operations, improved automation, more seamless integration, and training time reductions.”

With over 100 new features in FIELDBOSS Lift 2.5, key enhancements include:

Violation Management
FIELDBOSS Lift 2.5 introduces violation management configurable by jurisdiction. Users can now create open violation tasks and defects while managing critical dates, defect responsibility and monitor the remediation to completion.

Configurable Checklists for Paperless Maintenance Tasks or Health and Safety Compliance
New to FIELDBOSS Lift, the service task configurator makes it possible to create customized and automated electronic checklists which allow the technician to follow and document prescribed maintenance or service procedures while on-site and automatically send it back to the office or the customer.

Maintenance Contract Management
Version 2.5 extends the innovative functionality released in previous versions to further optimize the maintenance contract creation as well as automating the scheduling and billing functionality. Lift 2.5 is much more flexible in managing large volumes of complex contracts while providing real-time tracking of profitability.

Field Request Entity
FIELDBOSS Lift 2.5 includes a field request entity that enables technicians to communicate with the head office for all common situations including parts requests, requests for quotes for some new work for a customer, scheduling changes etc.

Billing Automation
Version 2.5 adds a variety of new enhancements to automate billing so that it is efficient, on time, and fully complete. It is very flexible and can easily process and adapt to unique billing requirements in bulk without the need to adjust each individual invoice.

Time Cards
FIELDBOSS Lift 2.5 includes time card functionality that is used to automate time entry and job costing while providing seamless integration to payroll. It allows users to efficiently track time and work performed in the field on their mobile device using simple clock in-out buttons and provide real-time tracking of data and a paperless process for billing and payroll.

Enhanced Business Intelligence
FIELDBOSS Lift 2.5 now includes numerous new out-of-the-box dashboards for billing, case management, dispatch, field requests, maintenance contract management, payroll, project management, project tasks, sales, and violation management.

Version Availability

Implementations for new customers will begin on December 1, 2017 while upgrades for current customers will commence early Q2, 2018.


FIELDBOSS Lift is an end-to-end elevator service software solution built within Microsoft Dynamics 365. It automates business processes and enables elevator contractors to have fully-integrated and paperless operations in the office and field. FIELDBOSS Lift stops things from falling through the cracks so management can stay focused on growing the business. With 100’s of elevator industry specific features and technological innovations, it is the new standard in elevator service contractor management solutions.

About Rimrock Corporation

Rimrock Corporation is a leading provider of complete end-to-end mobile and cloud-based solutions in the elevator and HVACR industries. Rimrock is led by a team of CPA’s and Certified Microsoft Technology specialists who have been providing the highest level of service in the Microsoft solution consulting industry since 1989.

Rimrock Corporation is a Gold Certified Microsoft Partner based out of Toronto, Canada and Manhattan, New York.

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Rimrock Corporation Media Contact
Kristin McLaughlan