User Profile

Since 1961, AnswerPlus has been at the forefront of 24/7 elevator call handling and dispatch support, providing a trusted extension of service for the elevator industry.  We're the only 100% Canadian-owned and operated call answering service specializing in remote elevator monitoring.

We understand that every second counts in elevator emergencies—whether it’s a breakdown or a passenger entrapment. Our expertly trained, bilingual (English and Quebecois French) dispatchers capture all the critical details and immediately relay them to your on-call technicians, ensuring rapid and accurate responses when it matters most.

Over our six decades of expertise, we’ve fine-tuned our services to meet the industry's unique demands. AnwerPlus agents are well-versed in the latest elevator safety code changes and trained to leverage your video monitoring systems for seamless, real-time, two-way communication.

Trusted by more than 2,500 clients, AnswerPlus isn't just another call center—we’re an extension of your team. We speak your language and are dedicated to keeping your elevators running and your passengers safe, 24/7, 355 days a year.